chatbots

26 Articles
Chatbots are on the rise, but customers still trust human agents more
Tech

Chatbots are on the rise, but customers still trust human agents more

Credit: CC0 Public Domain Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently,...

Get the most out of ChatGPT and other AI chatbots with better prompts
Tech

Get the most out of ChatGPT and other AI chatbots with better prompts

A youth checks his mobile phone on the bank of the River Ganges in Prayagraj, India, June 7, 2023. Credit: AP Photo/Rajesh Kumar...

Five surprising facts about AI chatbots that can help you make better use of them
Tech

Five surprising facts about AI chatbots that can help you make better use of them

Credit: Airam Dato-on from Pexels AI chatbots have already become embedded into some people’s lives, but how many really know how they work?...

Chatbots are impersonating students for profit – make sure your place is safe
Tech

Chatbots are impersonating students for profit – make sure your place is safe

Chatbots are filling classrooms with fake students These chatbots are costing colleges millions in fraudulent loans AI is fueling a huge increase in...

AI chatbots need more books to learn from. These libraries are opening their stacks
Tech

AI chatbots need more books to learn from. These libraries are opening their stacks

Books rest on a shelves at Langdell Hall, which houses the Harvard Law School library, Wednesday, Feb. 26, 2025, in Cambridge, Mass. Credit:...

YouTube creators give up paychecks to train AI, and it’s reshaping everything from chatbots to coding tools
Tech

YouTube creators give up paychecks to train AI, and it’s reshaping everything from chatbots to coding tools

YouTube’s opt-in AI training is turning creators into silent architects of future tech tools Many creators say yes to AI training access, even...

It’s still easy to trick most AI chatbots into providing harmful information, study finds
Tech

It’s still easy to trick most AI chatbots into providing harmful information, study finds

Credit: AI-generated image A group of AI researchers at Ben Gurion University of the Negev, in Israel, has found that despite efforts by...

People are tricking AI chatbots into helping commit crimes
Tech

People are tricking AI chatbots into helping commit crimes

Researchers have discovered a “universal jailbreak” for AI chatbots The jailbreak can trick major chatbots into helping commit crimes or other unethical activity...

Do we trust chatbots? New tool makes it easier to gauge
Tech

Do we trust chatbots? New tool makes it easier to gauge

Credit: Airam Dato-on from Pexels As artificial intelligence tools like ChatGPT are integrated into our everyday lives, our interactions with AI chatbots online...