Virgin Media is down – here’s everything we know about the outage

And… Virgin’s service checker is down

As if Virgin Media customers needed their blood pressure raising any higher today, the company’s service tracker – which should tell you about known issues in your area – is currently down for many.

Looking at the map of Virgin Media reports on Downdetector, though, it’s safe to say this is a nationwide issue, with issues reported from Plymouth to Dundee. We’re currently bugging Virgin for an explanation and will update you as soon as we hear back.

Welcome to an unfortunate start to the week…

Hello, and commiserations if you’re a Virgin Media customer who’s having internet issues this morning. You’re not alone – almost 10,000 customers have reported problems with landline internet this morning on Downdetector (above).

That includes several people on TechRadar. We’ve reached out to Virgin Media for comment on what’s causing the problems and will report back as soon as we hear – but hopefully that dip in the graph above suggests that there are already signs of recovery (for some)…